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Extensions

Internal lines that can be called are called extensions. Under the valve number, then according to the setting type, the given action will be performed, e.g. a specific phone will ring, a message will be played, the caller will enter to the call center queue.

Extension types

IconTypeDescription
phonePhoneExtension on the phone
voicemailVoicemailRecorder for recording a message
voicemailmainVoicemail accessAccess the answering machine to play the message
disaDISADialing numbers through the switchboard
ivrIVRVoice menu
queueQueueCall Center Queue
transformationTransformationCaller and Called Number Handling
playbackPlaybackPlay message
applicationApplicationAsterisk Application
confbridgeMeetMe conferenceTeleconference room
timerouteTime routeTime-based routing
switchSwitchRouting calls based on variables
faxFAXVirtual FAX server