Extensions
Internal lines that can be called are called extensions. Under the valve number, then according to the setting type, the given action will be performed, e.g. a specific phone will ring, a message will be played, the caller will enter to the call center queue.
Extension types
| Icon | Type | Description |
|---|---|---|
| Phone | Extension on the phone | |
| Voicemail | Recorder for recording a message | |
| Voicemail access | Access the answering machine to play the message | |
| DISA | Dialing numbers through the switchboard | |
| IVR | Voice menu | |
| Queue | Call Center Queue | |
| Transformation | Caller and Called Number Handling | |
| Playback | Play message | |
| Application | Asterisk Application | |
| MeetMe conference | Teleconference room | |
| Time route | Time-based routing | |
| Switch | Routing calls based on variables | |
| FAX | Virtual FAX server |