Extensions
Internal lines that can be called are called extensions. Under the valve number, then according to the setting type, the given action will be performed, e.g. a specific phone will ring, a message will be played, the caller will enter to the call center queue.
Extension types
Icon | Type | Description |
---|---|---|
Phone | Extension on the phone | |
Voicemail | Recorder for recording a message | |
Voicemail access | Access the answering machine to play the message | |
DISA | Dialing numbers through the switchboard | |
IVR | Voice menu | |
Queue | Call Center Queue | |
Transformation | Caller and Called Number Handling | |
Playback | Play message | |
Application | Asterisk Application | |
MeetMe conference | Teleconference room | |
Time route | Time-based routing | |
Switch | Routing calls based on variables | |
FAX | Virtual FAX server |