v7

UCS Operator - changelog

All notable changes to this project will be documented in this file.

[8.7.1] - 2025-11-04

🐛 Bug Fixes

• (style) Added missing themed background and text color to dialog modal.

[8.7.0] - 2025-11-04

🚀 Features

• (supervisor) Add outbound queue (campaign) aggressivity, priority and lead retry counts to supervisor control

[8.6.0] - 2025-11-03

🚀 Features

• (call-history) Replace agent filter input with mutlti-agent filter that allows adding whole team agents

[8.5.4] - 2025-10-23

🐛 Bug Fixes

• (widget-board) Fix app freeze when widget is pasted to empty board

[8.5.3] - 2025-10-23

🐛 Bug Fixes

• (button-widget) Button metadata can be modified

[8.5.2] - 2025-10-22

🐛 Bug Fixes

• (transcription) Only show transcription header when transcription or summary actually exists
• (dialog) Style closable dialog a bit

[8.5.1] - 2025-10-17

🐛 Bug Fixes

• (call-history) Do not show error in call history fulltext filter if it's emptyr

[8.5.0] - 2025-10-17

🚀 Features

• (tts) Understand numeric values of transcription confidence
• (call-history) Allow fulltext search in call history
• (ice) Support also turn servers based on url protocol
• (call-history) Split fulltext search by comma to enable union search

🐛 Bug Fixes

• (uphone) Fix possible redundant rerenders
• (call-history) Put call history fulltext search under feature flag to make possible disabling it for instances without stt
• (call-history) Inform user that fulltext needles needs to be at least 3 characters long and filter out shorter needles

⚡ Performance

• (call-history) Restructure call history filter components to re-render only components depending on change data

[8.4.0] - 2025-10-08

🚀 Features

• (supervisor) Add multiple agent status changing to supervisor overview header
• (supervisor) Replace multi agent status change icon to make it more intuitive

🐛 Bug Fixes

• (button) Make it look disabled when it's disabled
• (supervisor) Display selected value of team in multi agent status change

[8.3.0] - 2025-10-07

🚀 Features

• (main-app-sync) Add debugging utilities that show which app is currently main and will be used as call endpoint

🐛 Bug Fixes

• (admin-settings) Export route component correctly
• (button-widget) Animate hover faster to align with other buttons
• (supervisor) Expect agent data without team (not all agents have to be in team)

[8.2.1] - 2025-09-19

🐛 Bug Fixes

• (settings-analyzer) Add widget settings parsers to settings analyzer to completely check stored configuration

[8.2.0] - 2025-09-17

🚀 Features

• (supervisor) [experimental] allow changing state of multiple agents at once via supervisor control

🐛 Bug Fixes

• (sms-widget) Fallback to empty array as queue configuration in SMS widget when value not recognized
• (archived-queues) Do not overwrite queue deleted parameter

🚜 Refactor

• Remove dead code
• Replace empty object type with unknown
• Migrate compact campaign settings parsing to core api instead of custom
• Migrate speed dial settings parsing to core api instead of custom
• Add model to status control widget to satisfy core api
• Add model to task queue widget to satisfy core api

[8.1.0] - 2025-09-15

🚀 Features

• (admin) Create administration page that allows superuser inspect stored settings and upgrade their schema
• (admin) Add link user settings inspection
• (transcription) Wrap transcription to object having channels prop as forwards compatibility

🐛 Bug Fixes

• (queue-status-widget) Set default value and label size to 36 and 22
• (autospy-widget) Accept anything as settings and fall back to empty settings
• (link-widget) Re-id metadata if they are in legacy form
• (widget-plot) Add defaults to settings
• (widget-calls-count) Add defaults to settings
• (widget-report) Add defaults to settings
• (admin-settings) Add locales

🚜 Refactor

• (settings-upgrader) Pass logger as argument to settings upgrader to make it testable
• Add typing to tmpDataStore HOC
• (tabs) Select number of tabs via parsed value
• (tabs) Render tabs via settings parser as a preparation for full settings migration
• (tabs) Render tabs in top menu via parsed settings

⚙️ Miscellaneous Tasks

• (widget-plot) Add typing to widget configuration

[8.0.4] - 2025-09-05

🐛 Bug Fixes

• (widget-core) Make widget settings parsing more forgiving by introducing defaults
• (task) Add border to time tracking comment textarea
• (localization) Add missing cz localization

⚙️ Miscellaneous Tasks

• Upgrade vitest
• Disable coverage
• Upgrade vitest plugins and enable coverage

[8.0.3] - 2025-09-05

🐛 Bug Fixes

• (reports) Display available reports when loaded

[8.0.2] - 2025-09-04

🐛 Bug Fixes

• (reports) Ignore if new report service is not available and fallback to old one

[8.0.1] - 2025-09-04

🐛 Bug Fixes

• (reports) Ignore if new report service is not available and fallback to old one

[8.0.0] - 2025-09-04

🚀 Features

• (button) Disable link buttons that are active only on call when agent has no call, add icon indication, that button is call only
• (core) Add support for widget settings parsing to widget core
• (shared-editor) Migrate shared editor widget to modern settings manipulation core api
• (widget-core) [breaking] Remove support of configuring widgets via settings reducers
• (call-history) Display metadata by team configuration and allow filtering using various input elements in call history
• (stt) Allow manual transcription request
• (report) Add configurable columns when new api is used
• (call-detail) Add call tags to call detail

🐛 Bug Fixes

• (button) Update tests
• (widget-core) Fix widget registration scheme typing
• (link) Add title to phone icon at call only link
• Syntax error
• (sms) Fix czech language typo
• (settings) Fix czech language typo
• (widget-core) Fall back to default settings if settings does not exist yet
• (widget-core) Fall back to default settings if settings does not exist yet - fix not using stored settings at all
• (supervisor_view) Make minimum font size 1 to avoid table being empty
• (call-detail) Add cz localization
• (uphone) Respect ring and audio output volume settings
• (uphone) Enable autoanswer sound alert when using uphone
• (call-metadata) Select metadata from agent team instead of personal settings

🚜 Refactor

• (speed-dial) Replace widget settings reducer with settings change callback
• (shared-editor) Add typing to options transformer
• (shared-view) Migrate shared data view widget to modern settings manipulation core api
• (plot) Migrate plot widget to modern settings manipulation core api
• (outbound-queue) Migrate outbound queue widget to modern settings manipulation core api
• (note) Migrate note widget to modern settings manipulation core api and convert to TS FC
• (email) Migrate email widget to modern settings manipulation core api and convert to TS FC
• (calls-count) Migrate calls count widget to modern settings manipulation core api and convert to TS FC
• (calls) Migrate calls widget to modern settings manipulation core api and convert to TS FC
• (agent-status) Migrate agent status widget to modern settings manipulation core api and convert to TS FC
• (shared-data) Migrate shared data widget to modern settings manipulation core api and convert to TS FC
• (aux-status) Migrate agent statistics widget to modern settings manipulation core api and convert to TS FC
• (checklist) Migrate checklist widget to modern settings manipulation core api and convert to TS FC
• (queue status) Migrate queue status widget to modern settings manipulation core api and convert to TS FC
• (color-levels) Remove legacy unused color level computation function
• (queue) Migrate queue widget to modern settings manipulation core api and convert to TS FC
• (sms) Migrate sms widget to modern settings manipulation core api and convert to TS FC
• (button) Migrate button widget to modern settings manipulation core api and convert to TS FC
• (settings-modifier) Migrate settings modifier widget to modern settings manipulation core api and convert to TS FC
• (supervisor-view) Migrate supervisor view widget to modern settings manipulation core api and convert to TS FC
• (widget-core) Remove dead code
• (call-history) Remove dead code

[7.10.0] - 2025-08-18

🚀 Features

• (call-detail) Display call transcription in call detail if available at call

🚜 Refactor

• (css) Do not mix css modules with basic css files

[7.9.0] - 2025-08-18

🚀 Features

• Allow user request one time password that serves as login method for mobile app
• (agent-stats) Add option to display talk time to logged time to Agent statistics and Supervisor view widgets

🐛 Bug Fixes

• (passwordless) Use window.origin instead of hardcoded ekancl origin
• (ux) Rename menu button 'Lock elements' to 'Lock & save elements' to better indicate that settings will be saved at this point
• (task) Use default settings when new widget with task allocation is created to enable settings modification

🚜 Refactor

• (agent-stats) Remove settings reducer in favour of settings change callback

⚡ Performance

• (src-loading) Make pbx structure graph beta page lazy loaded to avoid loading libraries used only on this page

⚙️ Miscellaneous Tasks

• Add scripts that help put transcriptions to db manually

[7.8.6] - 2025-07-17

🐛 Bug Fixes

• (app-settings) Add edge case sanitization mostly related to legacy settings
  • also add analyser that helps analyse database dumps to make sure that the parser is correct

[7.8.5] - 2025-07-15

🐛 Bug Fixes

• (app-settings) Fall back to default values if topmenu.? boolean parameters are null

[7.8.4] - 2025-07-14

🐛 Bug Fixes

• (dial) Make call duration 0 seconds if it's negative
• (test) Import library via esm path to fix import error in test

[7.8.3] - 2025-07-14

🐛 Bug Fixes

• (uphone) Exchange candidates via events to make call setup as fast as possible and avoid edge case when client asks for candidates before they are collected by BE

🚜 Refactor

• (app-settings) Improve typing of application settings context selection

[7.8.2] - 2025-07-09

🚜 Refactor

• (app-settings) Use react-query instead of saga to save application settings

[7.8.1] - 2025-07-09

🐛 Bug Fixes

• (main-app-sync) Add locales

[7.8.0] - 2025-07-09

🚀 Features

• (main-app-sync) Allow user to upgrade secondary application to main by clicking to chess pawn icon in bottom menu

🐛 Bug Fixes

• (dial) Round call duration to 0 if its in (-2, 0) range as a visual fix to little inaccuracy

🚜 Refactor

• (task-queue) Parse widget settings to vanilla js data structures and remove legacy settings management

[7.7.17] - 2025-07-04

🐛 Bug Fixes

• (uphone) Make rtp stats all optional as official typing suggest to avoid possible loss of stat segments

[7.7.16] - 2025-07-03

🐛 Bug Fixes

• (uphone) Allow lastPacketReceivedTimestamp to be nullish when audio is not working

[7.7.15] - 2025-07-03

🐛 Bug Fixes

• (uphone) Log ice candidates to simplify troubleshooting
• (uphone) Remove ice candidate change listener when webrct is destroyed
• (uphone) Log rtp statistics every 15 seconds to simplify troubleshooting

[7.7.14] - 2025-07-02

🐛 Bug Fixes

• (uphone) Add error localization

[7.7.13] - 2025-07-02

🐛 Bug Fixes

• Add dot to softphone pairing button indicating that softphone is last used device
• (uphone) Make sure that WebRtc negotiation steps are in order to avoid silent calls due to ice candidate exchange fail

⚡ Performance

• (rating-history) Memoize conditions transformation to optimize rendering

⚙️ Miscellaneous Tasks

• Add patch that disables proxy in rspack configuration

[7.7.12] - 2025-06-26

🐛 Bug Fixes

• (audio) Fallback to 'default' when ring device is undefined

⚙️ Miscellaneous Tasks

• Log when audio devices are reset to default which happens on logout

[7.7.11] - 2025-06-26

🐛 Bug Fixes

• (uphone) Chose proper audio device in case input and output names are same

[7.7.10] - 2025-06-26

🐛 Bug Fixes

• (uphone) Pass logger to function to avoid log miss

[7.7.9] - 2025-06-26

🐛 Bug Fixes

• (uphone) Log to llog when audio element cannot be used to set sink

[7.7.8] - 2025-06-24

🐛 Bug Fixes

• (uphone) Show grey headphones icon when audio permissions not granted while using uphone

[7.7.7] - 2025-06-24

🐛 Bug Fixes

• (uphone) Do not hide top menu when mic permission is not provided

[7.7.6] - 2025-06-24

🐛 Bug Fixes

• (build) Revert bun.lockb

[7.7.5] - 2025-06-24

🐛 Bug Fixes

• (uPhone) Use line ID instead of phone number to match own calls

[7.7.4] - 2025-06-24

🐛 Bug Fixes

• DeviceConfigurationManager is now called inside of uPhone so that the saved deviceIds are used after app is reloaded for communication.

[7.7.2] - 2025-06-24

🐛 Bug Fixes

• (theming) Change the background of select option on Windows to follow theming

[7.7.1] - 2025-06-24

🐛 Bug Fixes

• (outbound) Serving lead won't show 404 no more

[7.7.0] - 2025-06-17

🚀 Features

• (call-history) Add filter reset button
• (pairing) Display paired identifier in Pair button and automatically hide identifier selection if there is only 1 available identifier
• (pairing) Display paired identifier in Pair button and automatically hide identifier selection if there is only 1 available identifier

🐛 Bug Fixes

• Switch from dynamic selected to defaultValue. Make chevron icon smaller
• (localization) Add missing localization
• (stats) Remove uniqa relative talktime customization

🚜 Refactor

• Remove immutable from tabs rendering but with backwards compatibility
• (agent-status) Refactor code so it's compatible with future versions of react
• Changed to native select for better usability on smaller windows.

[7.6.4] - 2025-06-10

🐛 Bug Fixes

• (director) Disable storing session identifier to sessionStorage as it's shared between tabs if tab is opened via window.open without noopener
• (pairing) Pass null as identifier while opening Operator in new window and when user is using mobile number instead of phone to skip pairing

🚜 Refactor

• Reuse variable that has been type checked to fix typing error

[7.6.3] - 2025-06-04

🐛 Bug Fixes

• (ui) Update tests to match changed components
• (ui) Add missing localizations

[7.6.2] - 2025-06-04

🐛 Bug Fixes

• (ui) Make phone device selection and menu dropdown compact in narrow window

[7.6.1] - 2025-06-04

🐛 Bug Fixes

• (status-buttons) Make aux reason dropdown items smaller when window size is not large enough

⚙️ Miscellaneous Tasks

• Update dev script in justfile

[7.6.0] - 2025-05-30

🚀 Features

• (integration) Add missing methods to SDK and allow adding callbacks via constructor parameter
• (integration) Assign SDK into window
• (integration) Rename iframe-api to sdk
• (integration) Include sdk to build

⚙️ Miscellaneous Tasks

• Remove redundant tsconfig parameter

[7.5.2] - 2025-05-29

🐛 Bug Fixes

• Put space between 'Operator' and 'vx.x.x'
• Update test snapshots
• (outbound) Show even inactive leads in compact campaign widget

⚙️ Miscellaneous Tasks

• Add proxying to rspack to enable seamless development
• Add only crt paths instead of reading the file to enable reading it only in dev
• Add login path to dev proxy config

[7.5.1] - 2025-05-28

🐛 Bug Fixes

• Add keys to dropdown options in grouped agent selector

🚜 Refactor

• Replace Dictionary with Record which is implicitly safe due to noUncheckedIndexedAccess
• Make GroupedDropdown groupRender prop not optional because it's used everytime anyway
• Specify emails load filter type

[7.5.0] - 2025-05-28

🚀 Features

• (integration) Hide bottom menu if Operator is embeded in another application

[7.4.0] - 2025-05-23

🚀 Features

• (call) Add call recorder icon next to call duration in dial bar

🐛 Bug Fixes

• (speeddial) Disable dialing of second call if device is uphone
• Fix lint issues
• (uphone) Uphone is correctly started after clicking 'Continue with ...' when selecting device
• (pairing) Unpair paired device if user selects working without phone

🚜 Refactor

• (device-confirm) Focus device confirm button via ref instead of useEffect
• (menu) Use selector instead of direct store digging to enhance code readability
• (lookup) Remove unused code
• Remounting is no longer needed

⚙️ Miscellaneous Tasks

• Bump zod to allow migration to v4
• Migrate zod parser of lookups to v4
• (task) Migrate task form parser to zod4
• Migrate zod to v4
• Bump zod

[7.3.0] - 2025-05-16

🚀 Features

• (uphone) Rewrite WebRtc connection and add statistics that are available during call under headphones icon
• (uphone) Load audio devices for in/output settings via react query to handle errors
• (uphone) Enhance error handling of uphone call
• (queue) Add 'deleted' attribute to queues which indicates if queue should be considered archived

🐛 Bug Fixes

• (osl-integration) Format AvgWaiting value to hh:mm:ss (mm:ss)
• (director) Display pawn instaed of king in bottom menu if app is not main
• (keyboard) Center keyboard
• (customization) Include sk break time alternative

🚜 Refactor

• [breaking] Support only 1 softphone session to make simpler error handling

⚙️ Miscellaneous Tasks

• Bump rspack and lingui swc plugin

[7.2.0] - 2025-05-12

🚀 Features

• (uphone) Prototype uphone client
• (uphone) Enhance call recovery
• (uphone) Make calling work
• (uphone) Ring in the browser when the call is incoming
• (uphone) Enable keypad
• (uphone) Enable device options
• (uphone) Add icon indicating uPhone state to top menu
• (main-app-sync) Add main app indicator to bottom menu
• (report) Replace daily time ringe inputs with more friendly element
• (integration) Allow informing Operator app about host application via query parameter
• (widget) Add new widget Outbound queueu (compact) whihc displays number of leads in queue and allows user dial next lead

🐛 Bug Fixes

• Handle report timeout and inform about it user with friendly message
• Make sure that there won't be accessed non existing value when adding grid widget, log readable warning if yes
• (uphone) Ring only on incoming calls
• (uphone) Removed stats that caused delay in audio (maybe)
• (uphone) Replace fetch with context api instance
• (uphone) Replace getElementById with react ref
• (uphone) Only mount uphone it's paired
• (operator-api) Inform 3rd party apps about device changes while using uphone
• (uphone) Only run uphone client if the operator instance is main
• (uphone) Configure stun server from device data instead of hardcoded url
• (docs-link) Open docs with noreferrer, noopener
• (reports) Add locales
• (call-history) Do not show error modal when date range is too broad
• (bottom-menu) Add titles describing icons in bottom menu (websocket and main app)
• (localization) Add Outbound queue compact localization

🚜 Refactor

• Remove unused widget settings proptypes
• (uphone) Add types and fix eslint issues
• Inline RTCIceCandidate type instead of redundant alias
• Remove redundant types that would be inferred
• Select active call state from active call instead of selecitng it directly from state
• Remove dead code
• (uphone) Replace single-line early return with multi-line for readability
• (uphone) Remove optional mark from start parameters as they are not optional
• (uphone) Select device ids in uphone hook instead of parent component
• (uphone) Inline remote description to let type inference do the job instead of manual typing
• (typing) Fix typing error in DateTimePicker
• Remove dead code
• Remove unused prop from outbound queue widget

⚡ Performance

• (uphone) Move isOutgoingCall out of component scope to prevent recreating the function every render causing redundant rerenders
• (uphone) Inline uphone start/stop manager to avoid creating callback
• (uphone) Remove values from hook return value as they were unused
• (uphone) Memoize uphone start/stop to avoid object unstability
• (uphone) Use ref for localStream instead of state as it does not require reactivity and move setupLocalStream out of component context

🎨 Styling

• Prettify
• Reformat code

⚙️ Miscellaneous Tasks

• Sanitize possibly non-existing row in grid because typescript cannot assure that the row is there
• Install knip
• (uphone) Debug info call
• Add warning about non existent remote audio element

[7.1.1] - 2025-04-25

🐛 Bug Fixes

• (froala) Renew license key
• Fix typo in czech translations
• (reports) Set report timeout to 10 minutes

[7.1.0] - 2025-04-14

🚀 Features

• (websocket) Send identification in websocket request
• (main-app-sync) Synchronize with ucs-api to determine which operator instance is the main and should run softphone

🐛 Bug Fixes

• (osl-integration) Synthetize onConnect event right after app is started to maintain previous version event order and mark it as deprecated.
• (config) Set default notifyWaitingCallers to true to notify agents about calls in queue
• (localization) Default to device language before fallback to english
• (build) Remove default configuration

🚜 Refactor

• Wrap function body to curly brackets

⚙️ Miscellaneous Tasks

• Enable source maps in dev and test environments

[7.0.1] - 2025-04-02

📚 Documentation

• Fix changelog

[7.0.0] - 2025-04-02

🚀 Features

• Create simple temporary i18n provider that respects browser language because user is not known yet
• (login) Configure credentials autocomplete
• (autologin) Re-implement with new auth service
• (email) Load emails with auth cookie instead of SID
• (report) Download report via client instance with relogin mechanism to avoid ping roundtrip
• (login) Reimplement sso and login FE-API methods to be compatible with new auth
• (login) Remove username and password cookie storing
• (login) Provide ssoTokenProvider to application context
• (logging) Identify application instance using slice of uuid instead of sid
• (login) Parse whoami response to make sure that result was okish
• (login) Experimentally display user displayname in topmenu from session context instead of global store
• (websocket) Add websocket state icon to bottom menu indicating whether it's on or off
• (api) Migrate to new UCS-API with method in path
• (impersonate) Re-implement impersonation compatible with new auth service which enabled stoping impersonation and going back to original user
• (impersonate) Re-impersonate user when his impersonation ticket has expired
• (dialog-modal) Add configuration props allowing transparency,fullscreen and custom style
• (uAuth) Integrate uAuth iframe login
• Let user to generate strong passwowrd while adding new user
• Add intensive wake up throttling detector which informs user
• Add intensive wake up throttling detector which informs user
• (auth) [breaking] Integrate uauth

🐛 Bug Fixes

• (localization) Add missing czech translations
• (login) Correctly handle login errors and display useful information about the error to an user
• (login) Put login form to elementRoot to apply color palette
• (login) Integrate operator with auth service logout
• (logout) Ignore error if it's expected 401 response meaning that the token is not valid
• (http) Handle ucs in-body errors
• Handle no-creds exception from autologin as expected and fallback to login
• (login) Prevent closing login dialog using escape
• (logging) Inject username to logger
• (login) Call onLoginError instead of onCredentials when login error ocures
• (headless-mode) Render headless mode to not attached element to make sure that whole app actually works
• (impersonation) Reuse custom api instance when replaying request after relogin to use defined hooks even in replayed request
• (uAuth) Do not add sid when requesting recording
• (uAuth) Add trailing slash to login form uri
• (url) Add trailing slash to impersonate endpoint
• (dialog) Remove padding
• (url) Add trailing slash to logout endpoint
• (url) Adjust api urls to reflect api restructualization
• (localization) Update locales
• (typing) Replace any with unknown
• Theme change button won't rotate randomly

🚜 Refactor

• Remove unnecessary type parameter
• Remove code replaced with new auth from connector
• Inline relative template and email upload urls to make it api independent
• Instantiate API in SessionManager and pass it to app via context to pass logout and relogin callbacks via constructor instead of reassigning its methods
• Remove no longer needed app state actions (were replaced by SessionManager)
• Move websocket open/close event handlers directly to connector constructor and remove websocket connection states
• (app-state) Remove user state
• Remove url adjusting when calling public methods as traefik takes care about it now
• Remove unused import of ApiContext
• (auth) Remove MessageChannel for communication with login iframe to simplify code and make the communication more stable using postMessage

⚡ Performance

• (impersonation) Re-impersonate forbidden request only once

⚙️ Miscellaneous Tasks

• Ucs-operator-deploy uses /usr/share/ucs-operator/operator.tar.gz by default
• Move SessionManager to auth package
• Remove report, template and email url building
• Add cursor rules
• Fix typo in cursor rules

WIP

• Redesign app state model to better bound error with error state
  • the problem with this approach is that when app state is not changed via CHANGE_APP_STATE, stateHooks.saga.ts won't catch them and inform 3rd party about app state change
• Implement live relogin with failed request replay
• Integrate auth-server: comment unused connector functions