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v7

UCS Operator - changelog

All notable changes to this project will be documented in this file.

[8.5.1] - 2025-10-17​

🐛 Bug Fixes​

  • (call-history) Do not show error in call history fulltext filter if it's emptyr

[8.5.0] - 2025-10-17​

🚀 Features​

  • (tts) Understand numeric values of transcription confidence
  • (call-history) Allow fulltext search in call history
  • (ice) Support also turn servers based on url protocol
  • (call-history) Split fulltext search by comma to enable union search

🐛 Bug Fixes​

  • (uphone) Fix possible redundant rerenders
  • (call-history) Put call history fulltext search under feature flag to make possible disabling it for instances without stt
  • (call-history) Inform user that fulltext needles needs to be at least 3 characters long and filter out shorter needles

⚡ Performance​

  • (call-history) Restructure call history filter components to re-render only components depending on change data

[8.4.0] - 2025-10-08​

🚀 Features​

  • (supervisor) Add multiple agent status changing to supervisor overview header
  • (supervisor) Replace multi agent status change icon to make it more intuitive

🐛 Bug Fixes​

  • (button) Make it look disabled when it's disabled
  • (supervisor) Display selected value of team in multi agent status change

[8.3.0] - 2025-10-07​

🚀 Features​

  • (main-app-sync) Add debugging utilities that show which app is currently main and will be used as call endpoint

🐛 Bug Fixes​

  • (admin-settings) Export route component correctly
  • (button-widget) Animate hover faster to align with other buttons
  • (supervisor) Expect agent data without team (not all agents have to be in team)

[8.2.1] - 2025-09-19​

🐛 Bug Fixes​

  • (settings-analyzer) Add widget settings parsers to settings analyzer to completely check stored configuration

[8.2.0] - 2025-09-17​

🚀 Features​

  • (supervisor) [experimental] allow changing state of multiple agents at once via supervisor control

🐛 Bug Fixes​

  • (sms-widget) Fallback to empty array as queue configuration in SMS widget when value not recognized
  • (archived-queues) Do not overwrite queue deleted parameter

🚜 Refactor​

  • Remove dead code
  • Replace empty object type with unknown
  • Migrate compact campaign settings parsing to core api instead of custom
  • Migrate speed dial settings parsing to core api instead of custom
  • Add model to status control widget to satisfy core api
  • Add model to task queue widget to satisfy core api

[8.1.0] - 2025-09-15​

🚀 Features​

  • (admin) Create administration page that allows superuser inspect stored settings and upgrade their schema
  • (admin) Add link user settings inspection
  • (transcription) Wrap transcription to object having channels prop as forwards compatibility

🐛 Bug Fixes​

  • (queue-status-widget) Set default value and label size to 36 and 22
  • (autospy-widget) Accept anything as settings and fall back to empty settings
  • (link-widget) Re-id metadata if they are in legacy form
  • (widget-plot) Add defaults to settings
  • (widget-calls-count) Add defaults to settings
  • (widget-report) Add defaults to settings
  • (admin-settings) Add locales

🚜 Refactor​

  • (settings-upgrader) Pass logger as argument to settings upgrader to make it testable
  • Add typing to tmpDataStore HOC
  • (tabs) Select number of tabs via parsed value
  • (tabs) Render tabs via settings parser as a preparation for full settings migration
  • (tabs) Render tabs in top menu via parsed settings

⚙️ Miscellaneous Tasks​

  • (widget-plot) Add typing to widget configuration

[8.0.4] - 2025-09-05​

🐛 Bug Fixes​

  • (widget-core) Make widget settings parsing more forgiving by introducing defaults
  • (task) Add border to time tracking comment textarea
  • (localization) Add missing cz localization

⚙️ Miscellaneous Tasks​

  • Upgrade vitest
  • Disable coverage
  • Upgrade vitest plugins and enable coverage

[8.0.3] - 2025-09-05​

🐛 Bug Fixes​

  • (reports) Display available reports when loaded

[8.0.2] - 2025-09-04​

🐛 Bug Fixes​

  • (reports) Ignore if new report service is not available and fallback to old one

[8.0.1] - 2025-09-04​

🐛 Bug Fixes​

  • (reports) Ignore if new report service is not available and fallback to old one

[8.0.0] - 2025-09-04​

🚀 Features​

  • (button) Disable link buttons that are active only on call when agent has no call, add icon indication, that button is call only
  • (core) Add support for widget settings parsing to widget core
  • (shared-editor) Migrate shared editor widget to modern settings manipulation core api
  • (widget-core) [breaking] Remove support of configuring widgets via settings reducers
  • (call-history) Display metadata by team configuration and allow filtering using various input elements in call history
  • (stt) Allow manual transcription request
  • (report) Add configurable columns when new api is used
  • (call-detail) Add call tags to call detail

🐛 Bug Fixes​

  • (button) Update tests
  • (widget-core) Fix widget registration scheme typing
  • (link) Add title to phone icon at call only link
  • Syntax error
  • (sms) Fix czech language typo
  • (settings) Fix czech language typo
  • (widget-core) Fall back to default settings if settings does not exist yet
  • (widget-core) Fall back to default settings if settings does not exist yet - fix not using stored settings at all
  • (supervisor_view) Make minimum font size 1 to avoid table being empty
  • (call-detail) Add cz localization
  • (uphone) Respect ring and audio output volume settings
  • (uphone) Enable autoanswer sound alert when using uphone
  • (call-metadata) Select metadata from agent team instead of personal settings

🚜 Refactor​

  • (speed-dial) Replace widget settings reducer with settings change callback
  • (shared-editor) Add typing to options transformer
  • (shared-view) Migrate shared data view widget to modern settings manipulation core api
  • (plot) Migrate plot widget to modern settings manipulation core api
  • (outbound-queue) Migrate outbound queue widget to modern settings manipulation core api
  • (note) Migrate note widget to modern settings manipulation core api and convert to TS FC
  • (email) Migrate email widget to modern settings manipulation core api and convert to TS FC
  • (calls-count) Migrate calls count widget to modern settings manipulation core api and convert to TS FC
  • (calls) Migrate calls widget to modern settings manipulation core api and convert to TS FC
  • (agent-status) Migrate agent status widget to modern settings manipulation core api and convert to TS FC
  • (shared-data) Migrate shared data widget to modern settings manipulation core api and convert to TS FC
  • (aux-status) Migrate agent statistics widget to modern settings manipulation core api and convert to TS FC
  • (checklist) Migrate checklist widget to modern settings manipulation core api and convert to TS FC
  • (queue status) Migrate queue status widget to modern settings manipulation core api and convert to TS FC
  • (color-levels) Remove legacy unused color level computation function
  • (queue) Migrate queue widget to modern settings manipulation core api and convert to TS FC
  • (sms) Migrate sms widget to modern settings manipulation core api and convert to TS FC
  • (button) Migrate button widget to modern settings manipulation core api and convert to TS FC
  • (settings-modifier) Migrate settings modifier widget to modern settings manipulation core api and convert to TS FC
  • (supervisor-view) Migrate supervisor view widget to modern settings manipulation core api and convert to TS FC
  • (widget-core) Remove dead code
  • (call-history) Remove dead code

[7.10.0] - 2025-08-18​

🚀 Features​

  • (call-detail) Display call transcription in call detail if available at call

🚜 Refactor​

  • (css) Do not mix css modules with basic css files

[7.9.0] - 2025-08-18​

🚀 Features​

  • Allow user request one time password that serves as login method for mobile app
  • (agent-stats) Add option to display talk time to logged time to Agent statistics and Supervisor view widgets

🐛 Bug Fixes​

  • (passwordless) Use window.origin instead of hardcoded ekancl origin
  • (ux) Rename menu button 'Lock elements' to 'Lock & save elements' to better indicate that settings will be saved at this point
  • (task) Use default settings when new widget with task allocation is created to enable settings modification

🚜 Refactor​

  • (agent-stats) Remove settings reducer in favour of settings change callback

⚡ Performance​

  • (src-loading) Make pbx structure graph beta page lazy loaded to avoid loading libraries used only on this page

⚙️ Miscellaneous Tasks​

  • Add scripts that help put transcriptions to db manually

[7.8.6] - 2025-07-17​

🐛 Bug Fixes​

  • (app-settings) Add edge case sanitization mostly related to legacy settings
    • also add analyser that helps analyse database dumps to make sure that the parser is correct

[7.8.5] - 2025-07-15​

🐛 Bug Fixes​

  • (app-settings) Fall back to default values if topmenu.? boolean parameters are null

[7.8.4] - 2025-07-14​

🐛 Bug Fixes​

  • (dial) Make call duration 0 seconds if it's negative
  • (test) Import library via esm path to fix import error in test

[7.8.3] - 2025-07-14​

🐛 Bug Fixes​

  • (uphone) Exchange candidates via events to make call setup as fast as possible and avoid edge case when client asks for candidates before they are collected by BE

🚜 Refactor​

  • (app-settings) Improve typing of application settings context selection

[7.8.2] - 2025-07-09​

🚜 Refactor​

  • (app-settings) Use react-query instead of saga to save application settings

[7.8.1] - 2025-07-09​

🐛 Bug Fixes​

  • (main-app-sync) Add locales

[7.8.0] - 2025-07-09​

🚀 Features​

  • (main-app-sync) Allow user to upgrade secondary application to main by clicking to chess pawn icon in bottom menu

🐛 Bug Fixes​

  • (dial) Round call duration to 0 if its in (-2, 0) range as a visual fix to little inaccuracy

🚜 Refactor​

  • (task-queue) Parse widget settings to vanilla js data structures and remove legacy settings management

[7.7.17] - 2025-07-04​

🐛 Bug Fixes​

  • (uphone) Make rtp stats all optional as official typing suggest to avoid possible loss of stat segments

[7.7.16] - 2025-07-03​

🐛 Bug Fixes​

  • (uphone) Allow lastPacketReceivedTimestamp to be nullish when audio is not working

[7.7.15] - 2025-07-03​

🐛 Bug Fixes​

  • (uphone) Log ice candidates to simplify troubleshooting
  • (uphone) Remove ice candidate change listener when webrct is destroyed
  • (uphone) Log rtp statistics every 15 seconds to simplify troubleshooting

[7.7.14] - 2025-07-02​

🐛 Bug Fixes​

  • (uphone) Add error localization

[7.7.13] - 2025-07-02​

🐛 Bug Fixes​

  • Add dot to softphone pairing button indicating that softphone is last used device
  • (uphone) Make sure that WebRtc negotiation steps are in order to avoid silent calls due to ice candidate exchange fail

⚡ Performance​

  • (rating-history) Memoize conditions transformation to optimize rendering

⚙️ Miscellaneous Tasks​

  • Add patch that disables proxy in rspack configuration

[7.7.12] - 2025-06-26​

🐛 Bug Fixes​

  • (audio) Fallback to 'default' when ring device is undefined

⚙️ Miscellaneous Tasks​

  • Log when audio devices are reset to default which happens on logout

[7.7.11] - 2025-06-26​

🐛 Bug Fixes​

  • (uphone) Chose proper audio device in case input and output names are same

[7.7.10] - 2025-06-26​

🐛 Bug Fixes​

  • (uphone) Pass logger to function to avoid log miss

[7.7.9] - 2025-06-26​

🐛 Bug Fixes​

  • (uphone) Log to llog when audio element cannot be used to set sink

[7.7.8] - 2025-06-24​

🐛 Bug Fixes​

  • (uphone) Show grey headphones icon when audio permissions not granted while using uphone

[7.7.7] - 2025-06-24​

🐛 Bug Fixes​

  • (uphone) Do not hide top menu when mic permission is not provided

[7.7.6] - 2025-06-24​

🐛 Bug Fixes​

  • (build) Revert bun.lockb

[7.7.5] - 2025-06-24​

🐛 Bug Fixes​

  • (uPhone) Use line ID instead of phone number to match own calls

[7.7.4] - 2025-06-24​

🐛 Bug Fixes​

  • DeviceConfigurationManager is now called inside of uPhone so that the saved deviceIds are used after app is reloaded for communication.

[7.7.2] - 2025-06-24​

🐛 Bug Fixes​

  • (theming) Change the background of select option on Windows to follow theming

[7.7.1] - 2025-06-24​

🐛 Bug Fixes​

  • (outbound) Serving lead won't show 404 no more

[7.7.0] - 2025-06-17​

🚀 Features​

  • (call-history) Add filter reset button
  • (pairing) Display paired identifier in Pair button and automatically hide identifier selection if there is only 1 available identifier
  • (pairing) Display paired identifier in Pair button and automatically hide identifier selection if there is only 1 available identifier

🐛 Bug Fixes​

  • Switch from dynamic selected to defaultValue. Make chevron icon smaller
  • (localization) Add missing localization
  • (stats) Remove uniqa relative talktime customization

🚜 Refactor​

  • Remove immutable from tabs rendering but with backwards compatibility
  • (agent-status) Refactor code so it's compatible with future versions of react
  • Changed to native select for better usability on smaller windows.

[7.6.4] - 2025-06-10​

🐛 Bug Fixes​

  • (director) Disable storing session identifier to sessionStorage as it's shared between tabs if tab is opened via window.open without noopener
  • (pairing) Pass null as identifier while opening Operator in new window and when user is using mobile number instead of phone to skip pairing

🚜 Refactor​

  • Reuse variable that has been type checked to fix typing error

[7.6.3] - 2025-06-04​

🐛 Bug Fixes​

  • (ui) Update tests to match changed components
  • (ui) Add missing localizations

[7.6.2] - 2025-06-04​

🐛 Bug Fixes​

  • (ui) Make phone device selection and menu dropdown compact in narrow window

[7.6.1] - 2025-06-04​

🐛 Bug Fixes​

  • (status-buttons) Make aux reason dropdown items smaller when window size is not large enough

⚙️ Miscellaneous Tasks​

  • Update dev script in justfile

[7.6.0] - 2025-05-30​

🚀 Features​

  • (integration) Add missing methods to SDK and allow adding callbacks via constructor parameter
  • (integration) Assign SDK into window
  • (integration) Rename iframe-api to sdk
  • (integration) Include sdk to build

⚙️ Miscellaneous Tasks​

  • Remove redundant tsconfig parameter

[7.5.2] - 2025-05-29​

🐛 Bug Fixes​

  • Put space between 'Operator' and 'vx.x.x'
  • Update test snapshots
  • (outbound) Show even inactive leads in compact campaign widget

⚙️ Miscellaneous Tasks​

  • Add proxying to rspack to enable seamless development
  • Add only crt paths instead of reading the file to enable reading it only in dev
  • Add login path to dev proxy config

[7.5.1] - 2025-05-28​

🐛 Bug Fixes​

  • Add keys to dropdown options in grouped agent selector

🚜 Refactor​

  • Replace Dictionary with Record which is implicitly safe due to noUncheckedIndexedAccess
  • Make GroupedDropdown groupRender prop not optional because it's used everytime anyway
  • Specify emails load filter type

[7.5.0] - 2025-05-28​

🚀 Features​

  • (integration) Hide bottom menu if Operator is embeded in another application

[7.4.0] - 2025-05-23​

🚀 Features​

  • (call) Add call recorder icon next to call duration in dial bar

🐛 Bug Fixes​

  • (speeddial) Disable dialing of second call if device is uphone
  • Fix lint issues
  • (uphone) Uphone is correctly started after clicking 'Continue with ...' when selecting device
  • (pairing) Unpair paired device if user selects working without phone

🚜 Refactor​

  • (device-confirm) Focus device confirm button via ref instead of useEffect
  • (menu) Use selector instead of direct store digging to enhance code readability
  • (lookup) Remove unused code
  • Remounting is no longer needed

⚙️ Miscellaneous Tasks​

  • Bump zod to allow migration to v4
  • Migrate zod parser of lookups to v4
  • (task) Migrate task form parser to zod4
  • Migrate zod to v4
  • Bump zod

[7.3.0] - 2025-05-16​

🚀 Features​

  • (uphone) Rewrite WebRtc connection and add statistics that are available during call under headphones icon
  • (uphone) Load audio devices for in/output settings via react query to handle errors
  • (uphone) Enhance error handling of uphone call
  • (queue) Add 'deleted' attribute to queues which indicates if queue should be considered archived

🐛 Bug Fixes​

  • (osl-integration) Format AvgWaiting value to hh:mm:ss (mm:ss)
  • (director) Display pawn instaed of king in bottom menu if app is not main
  • (keyboard) Center keyboard
  • (customization) Include sk break time alternative

🚜 Refactor​

  • [breaking] Support only 1 softphone session to make simpler error handling

⚙️ Miscellaneous Tasks​

  • Bump rspack and lingui swc plugin

[7.2.0] - 2025-05-12​

🚀 Features​

  • (uphone) Prototype uphone client
  • (uphone) Enhance call recovery
  • (uphone) Make calling work
  • (uphone) Ring in the browser when the call is incoming
  • (uphone) Enable keypad
  • (uphone) Enable device options
  • (uphone) Add icon indicating uPhone state to top menu
  • (main-app-sync) Add main app indicator to bottom menu
  • (report) Replace daily time ringe inputs with more friendly element
  • (integration) Allow informing Operator app about host application via query parameter
  • (widget) Add new widget Outbound queueu (compact) whihc displays number of leads in queue and allows user dial next lead

🐛 Bug Fixes​

  • Handle report timeout and inform about it user with friendly message
  • Make sure that there won't be accessed non existing value when adding grid widget, log readable warning if yes
  • (uphone) Ring only on incoming calls
  • (uphone) Removed stats that caused delay in audio (maybe)
  • (uphone) Replace fetch with context api instance
  • (uphone) Replace getElementById with react ref
  • (uphone) Only mount uphone it's paired
  • (operator-api) Inform 3rd party apps about device changes while using uphone
  • (uphone) Only run uphone client if the operator instance is main
  • (uphone) Configure stun server from device data instead of hardcoded url
  • (docs-link) Open docs with noreferrer, noopener
  • (reports) Add locales
  • (call-history) Do not show error modal when date range is too broad
  • (bottom-menu) Add titles describing icons in bottom menu (websocket and main app)
  • (localization) Add Outbound queue compact localization

🚜 Refactor​

  • Remove unused widget settings proptypes
  • (uphone) Add types and fix eslint issues
  • Inline RTCIceCandidate type instead of redundant alias
  • Remove redundant types that would be inferred
  • Select active call state from active call instead of selecitng it directly from state
  • Remove dead code
  • (uphone) Replace single-line early return with multi-line for readability
  • (uphone) Remove optional mark from start parameters as they are not optional
  • (uphone) Select device ids in uphone hook instead of parent component
  • (uphone) Inline remote description to let type inference do the job instead of manual typing
  • (typing) Fix typing error in DateTimePicker
  • Remove dead code
  • Remove unused prop from outbound queue widget

⚡ Performance​

  • (uphone) Move isOutgoingCall out of component scope to prevent recreating the function every render causing redundant rerenders
  • (uphone) Inline uphone start/stop manager to avoid creating callback
  • (uphone) Remove values from hook return value as they were unused
  • (uphone) Memoize uphone start/stop to avoid object unstability
  • (uphone) Use ref for localStream instead of state as it does not require reactivity and move setupLocalStream out of component context

🎨 Styling​

  • Prettify
  • Reformat code

⚙️ Miscellaneous Tasks​

  • Sanitize possibly non-existing row in grid because typescript cannot assure that the row is there
  • Install knip
  • (uphone) Debug info call
  • Add warning about non existent remote audio element

[7.1.1] - 2025-04-25​

🐛 Bug Fixes​

  • (froala) Renew license key
  • Fix typo in czech translations
  • (reports) Set report timeout to 10 minutes

[7.1.0] - 2025-04-14​

🚀 Features​

  • (websocket) Send identification in websocket request
  • (main-app-sync) Synchronize with ucs-api to determine which operator instance is the main and should run softphone

🐛 Bug Fixes​

  • (osl-integration) Synthetize onConnect event right after app is started to maintain previous version event order and mark it as deprecated.
  • (config) Set default notifyWaitingCallers to true to notify agents about calls in queue
  • (localization) Default to device language before fallback to english
  • (build) Remove default configuration

🚜 Refactor​

  • Wrap function body to curly brackets

⚙️ Miscellaneous Tasks​

  • Enable source maps in dev and test environments

[7.0.1] - 2025-04-02​

📚 Documentation​

  • Fix changelog

[7.0.0] - 2025-04-02​

🚀 Features​

  • Create simple temporary i18n provider that respects browser language because user is not known yet
  • (login) Configure credentials autocomplete
  • (autologin) Re-implement with new auth service
  • (email) Load emails with auth cookie instead of SID
  • (report) Download report via client instance with relogin mechanism to avoid ping roundtrip
  • (login) Reimplement sso and login FE-API methods to be compatible with new auth
  • (login) Remove username and password cookie storing
  • (login) Provide ssoTokenProvider to application context
  • (logging) Identify application instance using slice of uuid instead of sid
  • (login) Parse whoami response to make sure that result was okish
  • (login) Experimentally display user displayname in topmenu from session context instead of global store
  • (websocket) Add websocket state icon to bottom menu indicating whether it's on or off
  • (api) Migrate to new UCS-API with method in path
  • (impersonate) Re-implement impersonation compatible with new auth service which enabled stoping impersonation and going back to original user
  • (impersonate) Re-impersonate user when his impersonation ticket has expired
  • (dialog-modal) Add configuration props allowing transparency,fullscreen and custom style
  • (uAuth) Integrate uAuth iframe login
  • Let user to generate strong passwowrd while adding new user
  • Add intensive wake up throttling detector which informs user
  • Add intensive wake up throttling detector which informs user
  • (auth) [breaking] Integrate uauth

🐛 Bug Fixes​

  • (localization) Add missing czech translations
  • (login) Correctly handle login errors and display useful information about the error to an user
  • (login) Put login form to elementRoot to apply color palette
  • (login) Integrate operator with auth service logout
  • (logout) Ignore error if it's expected 401 response meaning that the token is not valid
  • (http) Handle ucs in-body errors
  • Handle no-creds exception from autologin as expected and fallback to login
  • (login) Prevent closing login dialog using escape
  • (logging) Inject username to logger
  • (login) Call onLoginError instead of onCredentials when login error ocures
  • (headless-mode) Render headless mode to not attached element to make sure that whole app actually works
  • (impersonation) Reuse custom api instance when replaying request after relogin to use defined hooks even in replayed request
  • (uAuth) Do not add sid when requesting recording
  • (uAuth) Add trailing slash to login form uri
  • (url) Add trailing slash to impersonate endpoint
  • (dialog) Remove padding
  • (url) Add trailing slash to logout endpoint
  • (url) Adjust api urls to reflect api restructualization
  • (localization) Update locales
  • (typing) Replace any with unknown
  • Theme change button won't rotate randomly

🚜 Refactor​

  • Remove unnecessary type parameter
  • Remove code replaced with new auth from connector
  • Inline relative template and email upload urls to make it api independent
  • Instantiate API in SessionManager and pass it to app via context to pass logout and relogin callbacks via constructor instead of reassigning its methods
  • Remove no longer needed app state actions (were replaced by SessionManager)
  • Move websocket open/close event handlers directly to connector constructor and remove websocket connection states
  • (app-state) Remove user state
  • Remove url adjusting when calling public methods as traefik takes care about it now
  • Remove unused import of ApiContext
  • (auth) Remove MessageChannel for communication with login iframe to simplify code and make the communication more stable using postMessage

⚡ Performance​

  • (impersonation) Re-impersonate forbidden request only once

⚙️ Miscellaneous Tasks​

  • Ucs-operator-deploy uses /usr/share/ucs-operator/operator.tar.gz by default
  • Move SessionManager to auth package
  • Remove report, template and email url building
  • Add cursor rules
  • Fix typo in cursor rules

WIP​

  • Redesign app state model to better bound error with error state
    • the problem with this approach is that when app state is not changed via CHANGE_APP_STATE, stateHooks.saga.ts won't catch them and inform 3rd party about app state change
  • Implement live relogin with failed request replay
  • Integrate auth-server: comment unused connector functions