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v3

UCS Server - changelog

All notable changes to this project will be documented in this file.

[4.14.1] - 2024-11-21

🐛 Bug Fixes

(email) Close e-mail on reply if close on forward is disabled
(recording) Storage edit (typo in method name after refactoring)
(reports) Report hangup cause properly when caller hangup while call rings in PSTN

[4.14.0] - 2024-11-18

🚀 Features

(email) Allow leave e-mail in processing state on forward
(reports) Added caller and called column to call path report

⚡ Performance

(provisioning) Don't send leads on Operator provisioning

[4.13.0] - 2024-11-17

🚀 Features

(clid) Added possibility to override phone number for internal calls

[4.12.4] - 2024-11-12

🐛 Bug Fixes

(recording) Fixed recordig late processing callback

[4.12.3] - 2024-11-11

🐛 Bug Fixes

(statistics) Fixed swapped talk and ring time from last patch

[4.12.2] - 2024-11-10

🐛 Bug Fixes

(sso) Fixed and refactored reading principal from ktpass
(recording) Handle properly UNIX socket notification from Asterisk on RHEL 8
(interactions) Count talk time only for call.connect event
(report) Display number of answered emails

[4.12.1] - 2024-11-06

🐛 Bug Fixes

(report) Allow reports for queues with special characters in their names
(cdr) Don't generate CDR event from recording for semiattended calls
(statistics) Count ring time for agent queue statistics properly

[4.12.0] - 2024-11-05

🚀 Features

(leads) Add paging support to outbound campaign list method
(leads) Allow filter only active leads in outbound campaign API
(email) Added default e-mail HTML body format into queues

🐛 Bug Fixes

(email) Use Reply-to address when specified by e-mail sender
(provisioning) Fixed YeaStar TA gateway provisioning

[4.11.2] - 2024-11-03

🐛 Bug Fixes

(sync) Don't synchronize empty groups from identity management

⚙️ Miscellaneous Tasks

(sync) Improve identity management synchronization logging

[4.11.1] - 2024-11-01

🐛 Bug Fixes

(oid) Don't synchronize telephones without MAC address from AD
(metadata) Handle older UCS metadata structure upgrade on the fly.

⚙️ Miscellaneous Tasks

(git) Added ignored reformating commit for Git blame

[4.11.0] - 2024-10-29

🚀 Features

Add role to transcription segments determined by who is call initiator and channel

[4.10.0] - 2024-10-29

🚀 Features

Add transcription status to cdr (call history) so supervisor can see what is already transcribed

[4.9.1] - 2024-10-25

🐛 Bug Fixes

(recording) Handle storage path with variable date properly

[4.9.0] - 2024-10-25

🚀 Features

(transcription) Add API transcription task endpoint and transcription set endpoint

🐛 Bug Fixes

(lookup) Handle LDAP attributes properly
(transcription) Correctly handle transcription empty queue
(transcription) Transcribe recordings with empty status
(transcription) Make transcription extensible by wrapping the dialog in object and storing it in database
(mssql) Add support for Python3 dicts into MSSQL connector
(nats) Handle invalid NATS-RPC messages

🎨 Styling

(formatting) Reformat code to keep it consistent and enhance team work seamlessness

⚙️ Miscellaneous Tasks

(docker) Migrate dockerfile to uv package manager

[4.8.2] - 2024-10-18

🐛 Bug Fixes

(recording) Full paths are needed in Asterisk echo and nc usage

[4.8.1] - 2024-10-17

🐛 Bug Fixes

(code) Manage UCS version in init by Just

⚙️ Miscellaneous Tasks

(build) Use AWK to manage version in pyproject.toml instead of Poetry

[4.8.0] - 2024-10-17

🚀 Features

(api) Add API endpoint returning data about currently logged in agent
(task) Provide also metadata and persons in task listing.
(api) Add API endpoint providing list of currently active leads in outbound queue
(sync) Added dry run support to indentity management synchronization

🐛 Bug Fixes

(build) Fixed build scripts for new module import style
(code) Use typing_extensions to support ParamSpec on RHEL8
(build) Add typing-extensions as depenedency

🚜 Refactor

(typing) Enhance code readability and error prevention by adding type annotations
(typing) Enhance code readability and error prevention by adding type annotations to Group parent parameter
(typing) Enhance code readability and error prevention by adding type annotations

⚙️ Miscellaneous Tasks

(env) Moved sources into server directory
(env) Fixed scripts source
(format) Changed tabs to spaces
(naming) Change server to ucs because it is core of UCS
(imports) Upgraded Python import style
(docker) Remove version from docker-compose.yml as it's obsolete
(docker) Use ucs user to do database healthcheck
(code) Switch from Poetry to UV
(sync) Cleanup sync after refactoring
(python) Log Python version and require at least 3.9
(asterisk) Move recording and FAX file handling to separate service
(recording) Refactored recording

[4.7.1] - 2024-10-10

🐛 Bug Fixes

(authentication) Improve session id security by replacing random with secrets module

[4.7.0] - 2024-10-10

🚀 Features

(recording) Configurable reason request for call recording playback

🐛 Bug Fixes

(api) Return __variables back to kwargs in NATS proxy

[4.6.3] - 2024-10-07

🚀 Features

(api) Added NATS-RPC API support

🐛 Bug Fixes

(ami) Handle destroy of unknown channel to AMI service
- Also handle not-connected AMI service in status API to properly display main admin page.

[4.6.2] - 2024-09-27

🐛 Bug Fixes

(trunk) Honor trunk reachability when placing outgoing call

[4.6.1] - 2024-09-27

🐛 Bug Fixes

(trunk) Don't continue to next trunk if called party is busy for outgoing calls

[4.6.0] - 2024-09-27

🚀 Features

(recording) Configurable timeout for same recording access

🐛 Bug Fixes

(lookup) Don't search in uCRM when searching in specific lookup

[4.5.0] - 2024-09-09

🚀 Features

(queues) Added threshold when inbound queue abandoned call is placed into outbound campaign

[4.4.2] - 2024-08-09

🐛 Bug Fixes

(tasks) Allow edit task tags or comments without editing task data

[4.4.1] - 2024-08-08

🐛 Bug Fixes

(email) Use proper e-mail date when forwarding the mail.
(lookup) Search in uCRM in dial autocompletion

[4.4.0] - 2024-08-07

🚀 Features

(sound_tts) Add module that enables generating soundfiles from text (Text-to-Speech) using AI via INSOFT TTS service
(config) Make nats url configurable which enables running the services on different hosts
(tts) Only enable TTS feature when TTS API URL is specified in the configuration. The feature is disabled completely if the url is not set explicitly.

🐛 Bug Fixes

(typing) Define user localization function as callable instead of str
(feature_flag) Remove f-string nesting to support python3.10

⚙️ Miscellaneous Tasks

(typing) Type annotate user prameter in notify function
(db_repository) Create utility select function that accepts page as a parameter and selects only particular page
(docker) Enable running UCS in docker which makes development easier

[4.3.0] - 2024-08-06

🚀 Features

(email) Added XOAUTH support for SMTP sender.

🐛 Bug Fixes

(soundfiles) Shadow LiteralString type to support earlier python versions than 3.11
(utils) Fixed removal of old DB backup dumps.

🚜 Refactor

(soundfiles) Create sound exchange binding to sox tool to improve development experience of using that tool
(soundfiles) Extract piece of code that checks directory exitance and creates it if needed to function to improve code readability
(file_structure) Move utils to package directory to enable structuring code to multiple files
(soundfiles) Move function that ensures directory existance to utils.fs package to make it reusable by whole project

[4.2.2] - 2024-07-25

🐛 Bug Fixes

(ci-utils) Print output of ucs-api util JSON formatted
(api) Increase Asterisk call originate to 10 seconds

[4.2.1] - 2024-07-23

🐛 Bug Fixes

(api) Fixed date iso8601 formatting in notifier data and added raw format

[4.2.0] - 2024-07-23

🚀 Features

(api) Added PUT/PATCH/DELETE methods support to Lookups and Notifiers
(api) Added Google OAuth token provider
(api) Add external ID to user and group list

[4.1.1] - 2024-07-22

🐛 Bug Fixes

(asterisk) Remove agent from queue on status switch to offline

[4.1.0] - 2024-07-19

🚀 Features

(asterisk) Asterisk 18 support (also removed DAHDI)

⚙️ Miscellaneous Tasks

(loggin) Better logging of invalid event from Asterisk

[4.0.0] - 2024-07-18

🚀 Features

(ami) [breaking] Moved Asterisk AMI connector to external service

⚡ Performance

(calls) Optimalizations for external AMI service

[3.9.1] - 2024-07-15

🐛 Bug Fixes

(ipphone) Fixed remote dial on Htek IP phones.

[3.9.0] - 2024-07-14

🚀 Features

(api) Support uuid conversion to json
(api) Automatic API method naming derived from class and method names

🐛 Bug Fixes

(sms) Workaround for O2 SMS Connector weak SSL cipher.

🚜 Refactor

(api) Create session id validator shortcut
(api) Add function that asserts if user is superuser and throws API exception otherwise

[3.8.4] - 2024-06-28

🐛 Bug Fixes

(crm) Allow access CRM companies by their external ID

[3.8.3] - 2024-06-23

🐛 Bug Fixes

(email) Use proper version of HTML bleach for development
(email) Allow e-mail edit without providing uCRM persons.

[3.8.2] - 2024-06-11

🐛 Bug Fixes

(api) Support plain tokens without expiry

[3.8.1] - 2024-06-11

🐛 Bug Fixes

(api) Handle custom OAuth request body

[3.8.0] - 2024-06-11

🚀 Features

(api) Added OAuth SSO provider for UCS services

WIP

OAuth token provider for UCS services

[3.7.22] - 2024-06-05

📚 Documentation

(readme) Setup automatic changelog generation

[3.7.21] - 2024-05-28

🐛 Bug Fixes

(phone) Allow attended transfer via Operator application.

[3.7.20] - 2024-05-26

🐛 Bug Fixes

(crm) Fixed removal of uCRM person.

[3.7.19] - 2024-05-26

🐛 Bug Fixes

(crm) Fixed uCRM company fetch and person assignment into company.

[3.7.18] - 2024-05-22

🚀 Features

(phone) Added remote control for Snom IP phones.

🐛 Bug Fixes

(reports) Use ringtime of answered calls only for calculating AHT in agent report
(statistics) After user role update break times weren't displayed in agent overview.

🚜 Refactor

(typing) Add type annotation to stats variable in reports module