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Call History

Call history shows a list of all calls.

Call History

AI Transcription​

AI transcription converts recorded calls into searchable text.

Call History - STT badge

If the call is recorded, it's possible to create a transcription in the call detail. You can recognize a completed transcription by the green badge.

Fulltext​

Fulltext search

If you have the AI STT feature enabled, you can also search in the call history using the fulltext filter.

To search for multiple terms, separate them with a comma.