v8

UCS Operator - changelog

All notable changes to this project will be documented in this file.

[8.24.1] - 2026-03-02

🐛 Bug Fixes

• (recent-calls-widget) Add czech localization

[8.24.0] - 2026-03-02

🚀 Features

• (widget) Add widget displaying agent's recent calls with ability to play call recording

[8.23.1] - 2026-02-27

🐛 Bug Fixes

• Supervisor view shared data column won't display characters of string values
• Display tabs menu in main menu in correct order

🚜 Refactor

• Provide electron executable via react context to avoid parsing it multiple times
• Unify rich metadata parsers with core lib
• Remove empty component props interface
• Remove empty props interface of lookup search component
• Remove DashboardState from store state type as it gets inferred from store
• Parse widgetIds from selected widgets when editing dashboard to avoid type error
• Remove deprecated AgentSortEnum enum
• Rewrite supervisor overview reducer to redux toolkit slice to enhance type safety
• Replace supervisor view agent sorting enum with union
• Pass agent sort value to change callback to enhance clarity and type safety
• Convert boolean to integer to avoid dynamic conversion when using + operator
• Remove all global store type definitions that can be inferred
• Remove dead code
• Remove non-existent global store slice type
• Define that transferNumber can be null

[8.23.0] - 2026-02-25

🚀 Features

• (supervisor-view) Add option allowing to hide suspended agents

🚜 Refactor

• Remove unused import

[8.22.0] - 2026-02-25

🚀 Features

• (person-metadata) Add person.displayname as button template variable

[8.21.1] - 2026-02-24

🐛 Bug Fixes

• (structure-diagram) Add bigger spacing between components to avoid orphan nodes overlaping

[8.21.0] - 2026-02-24

🚀 Features

• (url-variables) Make url variable expansion handle legacy format using %
• (task) Support modern url template format in task metadata button
• (crm) Display crm person metadata
• (metadata) Support electron executable button type

🚜 Refactor

• Replace runtime UnreachableError with compile time checked exhaustive switch
• Replace MetadataButtonType enum with union of constants
• Extract union types to constants to enhance readability and possibility to infer types

🎨 Styling

• Reformat code
• Reformat code
• Convert direct return to classical function syntax
• Reformat code

[8.20.3] - 2026-02-19

🐛 Bug Fixes

• (widget-link) Add missing localizations

[8.20.2] - 2026-02-19

🐛 Bug Fixes

• (widget-link) Remove path from executable api parser as it will not be provided anymore

[8.20.1] - 2026-02-19

🐛 Bug Fixes

• (crm) Fix interaction editation crashing on metadata modification
• (widget-link) Expand executable parameter template

🚜 Refactor

• Replace call_metadata selectors with metadataView selector

⚙️ Miscellaneous Tasks

• Switch to metadata_view instead of call_metatada but keep backwards compatibility

[8.20.0] - 2026-02-19

🚀 Features

• (widget-button) When running in electron and executable api is exposed, allow configuring button to open executable

🐛 Bug Fixes

• (dispatch-bridge) Display placeholders when there are no attended or unattended calls
• (app-settings) Do not reset crm open configuration in app settings
• (widget-button) Remove debug data
• (localization) Add missing cz localization

🚜 Refactor

• Pass crmSuspend config as property instead of selecting it via hook to make sure it's not null
• Select username via type checked selector to enhance type safety which prevents crashes

🎨 Styling

• Reformat code

⚙️ Miscellaneous Tasks

• Add test case

[8.19.0] - 2026-02-12

🚀 Features

• (lookups) If configured, display input for new lookup record as first row of table instead of last

[8.18.2] - 2026-02-12

🐛 Bug Fixes

• (dispatch-bridge) Display participants number next to their name

[8.18.1] - 2026-02-12

🐛 Bug Fixes

• (dispatch-bridge) Fix unsubscribing from dispatching call while not connected

[8.18.0] - 2026-02-12

🚀 Features

• (dial) Allow number typing confirmation using # symbol and focus dial input using F2 key
• (dial) Allow hanging up outgoing call using hotkey anytime
• (time-parser) Add unix timestamp parser
• (dispatch-bridge) Add dispatch rooms widget that allow user act as a dispatcher
• (dispathing) Add widget displaying calls in dispatching queues
• (dial) If configured, focus dial whenever numpad is pressed

🐛 Bug Fixes

• (api) Remove kvargs support in api connector as it isn't much of compatible with typing and replace the kvargs with positional args
• (dispatch-bridge) Add target agent id to dispatch join request
• (localization) Add missing cz localization

🚜 Refactor

• Extract dispatch bridges separation to function to enhance readability
• (dispatch-bridge) Extract dispatch bridge buttons to component
• Remove dead code

🎨 Styling

• Reformat code

⚙️ Miscellaneous Tasks

• Remove testing script

[8.17.0] - 2026-02-09

🚀 Features

• (core) Change static tabs using Ctrl + Shift + 0-9 shortut

🐛 Bug Fixes

• (widget-core) Support passing widget data in plain form instead of immutable in ComponentWrapper
• Hide call dial error notification after 10 seconds
• (dial) Do not focus dial automatically after app laods
• (reports) Distinct query key in view and form body to prevent infinite data fetching

🚜 Refactor

• (widget-link) Remove dead code
• (rating-templates) Remove immutable from data passed to server api
• Select offset via selector to enhance type safety
• Enhance typing of temp tabs
• Replace tab data in content with js alternative to immutable to enhance type safety
• Type widget select handler and sanitize invalid inputs
• (supervisor-ctrl) Rewrite redux slice to toolkit approach to enhance type safety

⚡ Performance

• Do not memoize scroll callback as it does nothing since the child component is not memoized either

🎨 Styling

• Reformat code

⚙️ Miscellaneous Tasks

• Add comment warning that shared data should not be removed from ucs state even if it's not referenced by code because it can bse used in colorPath

[8.16.5] - 2026-02-02

🐛 Bug Fixes

• (waiting-callers) Passs correct data to waiting callers computation when calling api method 'state'

🚜 Refactor

• (waiting-callers) Remove dead code
• Remove dead code (legacy notification state)
• (shared-data-view) Use shared data in plain js form instead of legacy immutable
• (recordins) Select configuration parameters via selector with parser to enhance type safety
• (supervisor-view) Select shared data from new state
• (widget-board) Replace state value with constant because the state was never changed anyway
• (core) Move dashboard state (widget settings modal) to separate reducer

[8.16.4] - 2026-01-27

⚙️ Miscellaneous Tasks

• (tanstack-query) Integrate devtools
• (uPhone) Add uphone webrtc connection state change logging

[8.16.3] - 2026-01-26

🐛 Bug Fixes

• Mount context menu of Calls and Inbound queue widgets correctly so the context menu is correctly styled

⚡ Performance

• (waiting-callers) Compute number of waiting callers lazily to reduce memory footprint when the value is not needed

⚙️ Miscellaneous Tasks

• Fix v8 changelog

[8.16.2] - 2026-01-21

🐛 Bug Fixes

• (dial) Make contact type optional to support older UCS versions

[8.16.1] - 2026-01-21

🐛 Bug Fixes

• (dial) Add cz localization

[8.16.0] - 2026-01-21

🚀 Features

• (dial) Add infinite scrolling of recent calls and lookup contacts

[8.15.0] - 2026-01-20

🚀 Features

• (speed-dial) Allow changing font size in settings

🚜 Refactor

• (dial) Replace memo with TQ select

[8.14.0] - 2026-01-15

🚀 Features

• (dial) Rewrite dial to enhance UX

🐛 Bug Fixes

• (settings-modifier) Silence warning logged due to resource loading

[8.13.0] - 2026-01-13

🚀 Features

• (menu) Display home link in top menu if tabs are displayed in dropdown menu

[8.12.8] - 2026-01-13

🐛 Bug Fixes

• (settings-modifier) Display currently configured value

[8.12.7] - 2026-01-09

🐛 Bug Fixes

• (localization) Add missing cz localization

[8.12.6] - 2026-01-09

🐛 Bug Fixes

• (director) Remove debug render

[8.12.5] - 2026-01-09

🐛 Bug Fixes

• (director) Disable director introduction when app is running in iframe and mic permission not provided

🚜 Refactor

• Move throttling detector to separate component to simplify connector
• Separate buildUrl function from Connector so it can be reused out of the class scope
• Separate recording download methods from Connector
• Make chat subscription more idiomatic and via ref counted api
• Load mergable persons via react query instead of saga and redux actions to simplify code
• (crm-person-merging) Load merged person via react query to simplify code
• (crm-person-merging) Merge persons via mutation instead of saga

⚙️ Miscellaneous Tasks

• Add process.env typing to silence errors

[8.12.4] - 2026-01-06

🐛 Bug Fixes

• (app-state-manager) Fix typing and fall back to console log if api log is not available
• (impersonation) Add impersonated query param to websocket uri to let uauth know that connection is being made for someone else
• (session-manager) Fix type error and warn when director main app is not string|null
• (authentication) Broadcast information about logout to all context tabs
• (app-settings) Do not ignore number of rows in call history

🚜 Refactor

• (mail-attachment) Remove attachment upload api methods from connector instance

[8.12.3] - 2025-12-03

🐛 Bug Fixes

• (osl-integration) Add app source to log metadata

[8.12.2] - 2025-12-03

🐛 Bug Fixes

• (uphone) Log in try block to bypass tests missing mocked logger

[8.12.1] - 2025-12-03

🐛 Bug Fixes

• (uphone) Add logging of main app and uphone device

[8.12.0] - 2025-12-03

🚀 Features

• (outbound) Display language metadata as flag in outbound queue
• (osl-integration) Do not register to director if app loaded in osl dashboard

[8.11.0] - 2025-12-02

🚀 Features

• (core) Add indicator to ready button that shows dot for each channel. The dot indicates whether the channel is active

🐛 Bug Fixes

• (diagram) User can modify time in diagram settings via clock tooltip
• (settings-modifier) Center radio button at variable option
• (lint) Upgrade eslint-plugin-react-compiler
• (uphone) Fix possible race condition in audio device sync
• (uphone) Sync audio devices even if the instance is not main

🚜 Refactor

• Add typing to statistics api endpoint
• Replace immer produce with plain js object manipulation
• Remove dev log
• Remove immer produce from filter sort table as it was not required because the object is not needed to be immutably changed

⚡ Performance

• (hotkeys) Replace useCallback with useEffectEvent to avoid frequent adding and removing window event listener

⚙️ Miscellaneous Tasks

• Migrate react-datetime styles import to support next version of sass
• Migrate rgl styles imports to support next version of sass
• Remove redundant handsontable styles import
• Upgrade prettier
• Remove immer as direct dependency
• Remove legacy backwards compatibility libraries (regenerator and core-js)

[8.10.1] - 2025-11-24

🐛 Bug Fixes

• (framed-content) Add allow same origin scripts to enable auth when embedding admin page

⚙️ Miscellaneous Tasks

• Migrate to v3 sass use instead of import

Reafactor

• (mail) Directly import attachment drop style file into attachment component

[8.10.0] - 2025-11-24

🚀 Features

• (settings-modifier) Add phone transfer options that modify both internal and external transfer number

⚙️ Miscellaneous Tasks

• Upgrade sass-loader and replace sass with sass-emebedded

[8.9.0] - 2025-11-24

🚀 Features

• (diagram) Let user filter queues for diagram data

🐛 Bug Fixes

• (diagram) Prevent diagram overflowing and incrementally enlarging itself
• (crm-task) Redirect user to crm person when new task is canceled
• (settings-analyzer) Update parser with new Diagram widget

🚜 Refactor

• Use import instead of require in audio analyser

⚙️ Miscellaneous Tasks

• Upgrade uuid library
• Upgrade lingui library
• Update remeda library
• Update zod library
• Bump libraries to their latest versions of same major

[8.8.0] - 2025-11-12

🚀 Features

• (widget-board) Allow hiding widget content to enhance performence while moving and resizing widgets
• (time-input) Add time value parser to enable integration with app
• (config) Warn user that configuration might be lost when reloading/closing the app while the app is unlocked
• (supervisor) Add checkbox that hides aggressivity and priority rows in supervisor control
• (diagram) Create new diagram widget displaying connected to originated outbound leads
• (time-input) Support format with seconds

🐛 Bug Fixes

• (telemetry) Upgrade wrap-ansi package because installed version does not exist
• (package) Migrate from binary to text-based lockfile
• (package) Remove wrap-ansi as direct dependency
• (package) Migrate original lockfile
• (queue-selector) Fix adding queues in select
• (widget-board) Button hiding widget content when editing layout is correctly styled
• (supervisor) Add czech locales to supervisor control settings
• (diagram) Remove scope directive from styles as compiler does not support it yet
• (diagram) Add czech localization

🚜 Refactor

• Remove unused redux action
• Fix typing issues in phone number input

⚙️ Miscellaneous Tasks

• (build) Enable incremental type checks to speedup static analysis
• Trace dialing
• (build) Rename bun lockfile in justfile to match current version

[8.7.1] - 2025-11-04

🐛 Bug Fixes

• (style) Added missing themed background and text color to dialog modal.

[8.7.0] - 2025-11-04

🚀 Features

• (supervisor) Add outbound queue (campaign) aggressivity, priority and lead retry counts to supervisor control

[8.6.0] - 2025-11-03

🚀 Features

• (call-history) Replace agent filter input with mutlti-agent filter that allows adding whole team agents

[8.5.4] - 2025-10-23

🐛 Bug Fixes

• (widget-board) Fix app freeze when widget is pasted to empty board

[8.5.3] - 2025-10-23

🐛 Bug Fixes

• (button-widget) Button metadata can be modified

[8.5.2] - 2025-10-22

🐛 Bug Fixes

• (transcription) Only show transcription header when transcription or summary actually exists
• (dialog) Style closable dialog a bit

[8.5.1] - 2025-10-17

🐛 Bug Fixes

• (call-history) Do not show error in call history fulltext filter if it's emptyr

[8.5.0] - 2025-10-17

🚀 Features

• (tts) Understand numeric values of transcription confidence
• (call-history) Allow fulltext search in call history
• (ice) Support also turn servers based on url protocol
• (call-history) Split fulltext search by comma to enable union search

🐛 Bug Fixes

• (uphone) Fix possible redundant rerenders
• (call-history) Put call history fulltext search under feature flag to make possible disabling it for instances without stt
• (call-history) Inform user that fulltext needles needs to be at least 3 characters long and filter out shorter needles

⚡ Performance

• (call-history) Restructure call history filter components to re-render only components depending on change data

[8.4.0] - 2025-10-08

🚀 Features

• (supervisor) Add multiple agent status changing to supervisor overview header
• (supervisor) Replace multi agent status change icon to make it more intuitive

🐛 Bug Fixes

• (button) Make it look disabled when it's disabled
• (supervisor) Display selected value of team in multi agent status change

[8.3.0] - 2025-10-07

🚀 Features

• (main-app-sync) Add debugging utilities that show which app is currently main and will be used as call endpoint

🐛 Bug Fixes

• (admin-settings) Export route component correctly
• (button-widget) Animate hover faster to align with other buttons
• (supervisor) Expect agent data without team (not all agents have to be in team)

[8.2.1] - 2025-09-19

🐛 Bug Fixes

• (settings-analyzer) Add widget settings parsers to settings analyzer to completely check stored configuration

[8.2.0] - 2025-09-17

🚀 Features

• (supervisor) [experimental] allow changing state of multiple agents at once via supervisor control

🐛 Bug Fixes

• (sms-widget) Fallback to empty array as queue configuration in SMS widget when value not recognized
• (archived-queues) Do not overwrite queue deleted parameter

🚜 Refactor

• Remove dead code
• Replace empty object type with unknown
• Migrate compact campaign settings parsing to core api instead of custom
• Migrate speed dial settings parsing to core api instead of custom
• Add model to status control widget to satisfy core api
• Add model to task queue widget to satisfy core api

[8.1.0] - 2025-09-15

🚀 Features

• (admin) Create administration page that allows superuser inspect stored settings and upgrade their schema
• (admin) Add link user settings inspection
• (transcription) Wrap transcription to object having channels prop as forwards compatibility

🐛 Bug Fixes

• (queue-status-widget) Set default value and label size to 36 and 22
• (autospy-widget) Accept anything as settings and fall back to empty settings
• (link-widget) Re-id metadata if they are in legacy form
• (widget-plot) Add defaults to settings
• (widget-calls-count) Add defaults to settings
• (widget-report) Add defaults to settings
• (admin-settings) Add locales

🚜 Refactor

• (settings-upgrader) Pass logger as argument to settings upgrader to make it testable
• Add typing to tmpDataStore HOC
• (tabs) Select number of tabs via parsed value
• (tabs) Render tabs via settings parser as a preparation for full settings migration
• (tabs) Render tabs in top menu via parsed settings

⚙️ Miscellaneous Tasks

• (widget-plot) Add typing to widget configuration

[8.0.4] - 2025-09-05

🐛 Bug Fixes

• (widget-core) Make widget settings parsing more forgiving by introducing defaults
• (task) Add border to time tracking comment textarea
• (localization) Add missing cz localization

⚙️ Miscellaneous Tasks

• Upgrade vitest
• Disable coverage
• Upgrade vitest plugins and enable coverage

[8.0.3] - 2025-09-05

🐛 Bug Fixes

• (reports) Display available reports when loaded

[8.0.2] - 2025-09-04

🐛 Bug Fixes

• (reports) Ignore if new report service is not available and fallback to old one

[8.0.1] - 2025-09-04

🐛 Bug Fixes

• (reports) Ignore if new report service is not available and fallback to old one

[8.0.0] - 2025-09-04

🚀 Features

• (button) Disable link buttons that are active only on call when agent has no call, add icon indication, that button is call only
• (core) Add support for widget settings parsing to widget core
• (shared-editor) Migrate shared editor widget to modern settings manipulation core api
• (widget-core) [breaking] Remove support of configuring widgets via settings reducers
• (call-history) Display metadata by team configuration and allow filtering using various input elements in call history
• (stt) Allow manual transcription request
• (report) Add configurable columns when new api is used
• (call-detail) Add call tags to call detail

🐛 Bug Fixes

• (button) Update tests
• (widget-core) Fix widget registration scheme typing
• (link) Add title to phone icon at call only link
• Syntax error
• (sms) Fix czech language typo
• (settings) Fix czech language typo
• (widget-core) Fall back to default settings if settings does not exist yet
• (widget-core) Fall back to default settings if settings does not exist yet - fix not using stored settings at all
• (supervisor_view) Make minimum font size 1 to avoid table being empty
• (call-detail) Add cz localization
• (uphone) Respect ring and audio output volume settings
• (uphone) Enable autoanswer sound alert when using uphone
• (call-metadata) Select metadata from agent team instead of personal settings

🚜 Refactor

• (speed-dial) Replace widget settings reducer with settings change callback
• (shared-editor) Add typing to options transformer
• (shared-view) Migrate shared data view widget to modern settings manipulation core api
• (plot) Migrate plot widget to modern settings manipulation core api
• (outbound-queue) Migrate outbound queue widget to modern settings manipulation core api
• (note) Migrate note widget to modern settings manipulation core api and convert to TS FC
• (email) Migrate email widget to modern settings manipulation core api and convert to TS FC
• (calls-count) Migrate calls count widget to modern settings manipulation core api and convert to TS FC
• (calls) Migrate calls widget to modern settings manipulation core api and convert to TS FC
• (agent-status) Migrate agent status widget to modern settings manipulation core api and convert to TS FC
• (shared-data) Migrate shared data widget to modern settings manipulation core api and convert to TS FC
• (aux-status) Migrate agent statistics widget to modern settings manipulation core api and convert to TS FC
• (checklist) Migrate checklist widget to modern settings manipulation core api and convert to TS FC
• (queue status) Migrate queue status widget to modern settings manipulation core api and convert to TS FC
• (color-levels) Remove legacy unused color level computation function
• (queue) Migrate queue widget to modern settings manipulation core api and convert to TS FC
• (sms) Migrate sms widget to modern settings manipulation core api and convert to TS FC
• (button) Migrate button widget to modern settings manipulation core api and convert to TS FC
• (settings-modifier) Migrate settings modifier widget to modern settings manipulation core api and convert to TS FC
• (supervisor-view) Migrate supervisor view widget to modern settings manipulation core api and convert to TS FC
• (widget-core) Remove dead code
• (call-history) Remove dead code